The IRS sends notices or letters to taxpayers for a variety of reasons. According to the agency, it sends out these communiques because the taxpayer has a balance due or is due a larger or smaller refund, or the agency has a question about a tax return. The IRS also may send a notice or letter if the taxpayer’s identity must be verified, the IRS needs more information, it changed a return, or it needs to notify the taxpayer about delays in processing a return. If you receive such communication, you can contact us to help sort things out. These notices are always sent through the mail. The IRS doesn’t send out unsolicited e-mails or texts about these issues. © 2019