So now you have the tools and suggestions to improve your practice culture, but how do you go about getting started? Remember, culture is not going to change overnight. Start by focusing on one or two areas and set attainable goals that are both measurable and achievable. Develop your change vision and strategy, and pull together a guiding team to implement and encourage your strategy. Drive the change by creating a sense of urgency, and communication for understanding and buy-in from staff. Empower others to act and, most importantly, don’t let up! Before you know it, you’ll start seeing short-term wins.
That’s it for our Changing a Medical Practice culture blog series! You have the tools, now it’s time to get moving. Have some questions about practice culture? Reach out to Cowan, Gunteski & Co., P.A.’s healthcare service experts Michael S. Lewis, MBA, FACMPE or Deborah Mathis, CPA, CHBC.